Terms & Conditions

According to Law No. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended on the protection of individuals with regard to the processing of personal data and the free movement of such data SND TEAM SRL It is required to manage safely and only for specified purposes personal data you provide about yourself. link: dataprotection.ro
The presence convention on "Terms and conditions of use web hosting service", sets out the conditions under which any person can visit or access the website DonHost.ro or may in any way hosting or domain registration service and has value of agreements between SND TEAM SRL (hereinafter "provider"), as the owner and administrator of the site and the service provider, and any person visiting or accessing the website or wishing to use in any manner or actually use the services (hereinafter "the user or client").
The purpose of data collection is offered to current service delivery and registration of web domains on behalf of clients and according to orders.
SND TEAM SRL is registered with the National Supervisory authoritarian Personal Data no. XXXX (Loading).
            Everyone has the right to object, free of charge and without any justification, to the processing of personal data for direct marketing purposes. According to Law no. 677/2001, have the right to access and modify the data, the right not to be subjected to an individual decision and the right to appeal to justice. You also have the right to object to the processing of your personal data and request deletion of data. To exercise these rights, you may submit a written, dated and signed to contact@donhost.ro or through the contact section. It also recognizes the right to appeal to justice. According to the legislation in Romania, minors can not contract their names, nor their personal data is not processed without parental consent.
Failure to accept this agreement or any provision thereof, that person draws obligation to stop accessing the website or any use of the service and further accessing or visiting the website, or opening an account with DonHost.ro any use of the Service constitutes an acceptance of the entire Convention and any provision thereof, including any subsequent changes can be made without restrictions by the supplier, without requiring any further formality.
1. Content Policy
It is prohibited to publish content on the provider's servers or references (links) to such content that: (i) violate or prejudice in any way intellectual property rights or other rights of others; (II) have obscene or pornographic or violent nature; (III) contained defamatory or libelous; (IV) contained racist or discriminatory; (V) contains viruses, Trojan horses and the like; (VI) containing pirated software or pirating software addresses those who practice or any similar activities. It is also forbidden to use our servers exclusively as a storage medium (exp. Movies, mp3, pictures, etc.).

2. Banned scripts:
• Scripts for top sites
• IRC scripts
• Proxy scripts, Anonymizer
• Scripts for online games (excluded are games in flash)
• Mail Bomber mass mail or unsecure emails sent
• Torrent tracker
• Chat room sites that consume excessive resources and WAP chat
• PhpShell and similar command execution scripts
Any attempt to harm servers or clients is strictly prohibited. Any activity that affects the proper functioning of the server shared hosting (examples include but are not limited to: CPU load than normal, mass mailing, queries SQL very common and / or duration) will be considered abuse and will be appreciated as an attempt to harm the other co-located clients. Consumption maximum acceptable sites CPU is 5%, 5% and 1.5% MEM MYSQL and processes can consume up to 10% CPU consumption higher server can be considered abuse.
3. E-mail
Sending unsolicited commercial messages (SPAM) to promote any website using our servers or the servers of third parties to promote any website hosted by us will be the consequence of the suspension or cancellation of customer's hosting account, without refund. Mailing lists can be operated in conditions where people sign up to receive messages, and publish all messages withdrawal procedure lists.
             Each hosting account is limited, so do not allow sending more than 400 sites email- within 60 minutes. This policy (restriction) is necessary to protect the quality hosting service. Send bulk emails cause massive consumption of resources a server, this having a negative impact on the quality of service received by customers. The first violation of this policy results in immediate suspension of your hosting.
4. Utilization
All accounts are monitored to track consumption of server resources. If an account using a large amount of server resources we will contact the customer to discuss the matter. If the account uses a large amount of resources (memory, CPU), account may be suspended or script disabled without prior information to the proper functioning of the server.
Customers can request a package upgrade or temporary resource. The responsibility of the customer to contact us in advance to request extra resources to thus avoid account suspension.
Web hosting and reseller packages can not accommodate large files with a size of 500 MB, including log files; They can not be used for streaming radio, videos, file sharing, image sharing, free hosting, WordPress MU. Shared hosting packages are for use within the resources server CPU, MEM, disk, allowed shared hosting accounts, and limit the bandwidth of 20 Mb / s.
By using CloudLinux system, shared hosting accounts are limited to a certain level of resources, such as 20 simultaneous processes, 256MB RAM or CPU processes 20% made by site. These limits may vary, depending on the hosting package used, depending on the resources for which it is recommended
Customers who exceed the consumption level for more than a few days, will be announced by the technical department in order to optimize the site or switch to a plan consistent with the consumption made.
Hosting accounts are a reseller account included a maximum consumption of CPU and 300MB RAM 25%; exceeding this level requires the payment of an upgrade to higher consumption of CPU or memory.
5. Customer responsibility
Customer is responsible for updating contact information in the control panel billing when necessary. We can not be held liable for the mixup in communication as a direct result of the failure to the client updates required.
Customer is responsible for maintaining safe usernames, passwords and other sensitive information.
6. Limited Liability
We can not be held responsible for damage caused by the temporary unavailability of our servers, for whatever reason causing this. This includes damages resulting from damage or loss of data. Customer agrees to guarantee and us harmless from any claims, damages, including, without limitation, damages caused to third parties arising as a consequence of using the service which damages our client.
The user declares that understands and accepts that in any situation where the user will claim damages from any supplier, the total amount of damages requested by the user for any reason and may be paid by the supplier, may not exceed in any way and any case the amount of tariffs (taxes) paid by the user, the supplier.
7. Backup
Backups to shared and reseller hosting services are made by us daily, so the files, mailboxes, and the database on an external server, and are kept for at least 5 days. However, there is no guarantee the integrity of backups. We advise all customers to download their own backups from the control panel, from Backup option. VPS and Dedicated Server clients do not receive free backup, unless the offer is included in this, and in this case must ensure that service periodically backup server operates properly administered.
The provider is not responsible in any way for any lost information hosted on the actions of users or due to errors in applications that are not associated with the service. For example, the control panel is not associated with the service and is not provided by the supplier, developed and offered by Cpanel.net.

8. Uptime guarantee
The service offered by BrandHQ.ro guarantee an uptime of 99.9% average servers.
Exceptions are the following:
- Situations of force majeure, in which we can not have any influence, such as wars, natural disasters, unavailability / communication failures, fire, viruses, hackers, and malfunction of the software provided by another source (free scripts, software e-commerce or online payment processor), flood, earthquake, embargoes, legal authorities' actions.
- Maintenance announced or in critical situations, upgrades the servers.
- Domain name system (DNS) issues that can not be controlled by DonHost.ro
- Problems customer access to FTP, POP, IMAP or SMTP.
9. Programs running in the Background
We do not allow programs that run continuously in the background. Allow programs to operate in the background as an extension of the client's website, but do not allow use of programs specifically designed to operate in the background.
10. Cron Jobs
We do not allow the running of scripts by cronuri set at less than 15 minutes.
11. CGI Scripts
CGI scripts can be used by our customers, being part included in the services offered, but any CGI script specifically designed to adversely affect server performance or network integrity may be closed without notice.
12. Chat Room
We do not allow the use of chat rooms of each client on our servers due to special requirements of these programs.
13. Units for additional services
If the script that you want to use other software requires activation server, DonHost.ro is not required to install those programs, unless they consider that their activation would adversely affect the stability or security of the server. In this fall and change some parameters of the software used on servers.
           Any request for account upgrade (space / traffic / other package) is via email or support ticket at least 24 hours before the change. We accept no responsibility if you do not upgrade your account and ends site traffic or space. The customer can always check the resources allocated in the control panel - cPanel.

14. Notices and Announcements
DonHost.ro reserves the right to send notices concerning services and advertisements from third parties, when they can be of benefit to users.
15. Terms of payment and invoicing
Customer agrees to pay for services in advance of the time period in which they are provided.
All invoices will be sent via email and a printable version will provide the customer control panel. Customers must pay their invoice in advance at the beginning of each payment within 5 working days from the invoice issue date.
Customers wishing closing a hosting account or any service acquired must send a notification by email, at least 5 days before the due date, or invoice shall be payable for at least a month.
          Prices displayed in Euro are calculated in RON, at the BNR + 2% from the date of order, under the law, all invoices and payments are processed in RON. For each day of delay in payment after proforma invoices Scandentia for extending hosting packages are levied penalties of 0.5% / day.
          If it exceeds 30 days of default and the account is deleted from the server, the client can request the reinstatement of the site from a backup older; if this will be possible will charge an amount of 20 Euro + VAT service, unless it has successfully completed recovery site.
16. Extension of domains offered free offers
To extend the areas provided free of charge within a tender, will pay the normal registration fee of a domain. If desired transfer of a domain provided free in the first year of registration to another registrar, the customer will pay the amount received free domain.
17. Account suspension for unpaid services
User accounts have not paid fees for service delivery within 5 days from the issuance of invoice by vendor, will be suspended until receipt of payment or the date of payment, according to the provisions above. Reactivation of accounts can be made only after receipt of payment.
The supplier may reopen accounts closed for nonpayment of tariffs only after full payment of the amounts due to all of the user.
If the domain is suspended or removed for non-payment or waiver services DonHost will redirect the page to a parked domain administrator to alter its DNS servers.
18. Warranty - Money back in 30 days
Each hosting client of SC mustache BRANDS INTL SRL has a guarantee of 30 days. If during this period you are not completely satisfied with the quality hosting service, you can request and get back money paid in advance.
The following services are not included in the guarantee of 30 days: fees for registration of domain names (national and / or international), fees paid for Dedicated Servers, VPS, VDS services ordered as a reseller and any other fees paid for optional services / special other than the standard offer.
If the account is canceled due to breach by the customer of these terms and conditions, no refund will be made.
The guarantee of repayment of payment, within 30 days of placing the order does not apply and will not be made if it has been used at least 50% of allocated data transfer hosting account that the subject of the application for reimbursement.
SMS payments are not refundable.
19. Changes
We reserve the right to make additions, cancellations or changes to the Terms and Conditions, hosting packages, prices and on site at any time, information being made through the website or customer control panels.